Refund and Returns Policy

We carefully inspect every product before shipping.

Custom-Made Products

• Custom-made items are non-returnable and non-refundable

• This includes:

  • Personalized designs

  • Custom sizes

  • Made-to-order collectibles

• Refunds or replacements are only offered if:

  • The item arrives damaged

  • The item has a manufacturing defect

Pre-Made Products

• Pre-made items can be returned within 7 days of delivery

• Conditions for return:

  • Product must be unused

  • In original condition and packaging

  • Proof of purchase required

Damaged or Defective Items

• Must be reported within 48 hours of delivery

• Clear photos or videos may be required for verification

• Approved cases may receive:

  • Replacement

  • Partial or full refund (at our discretion)

Refund Process

• Refunds are processed after inspection

• Refunds are credited to the original payment method

• Shipping charges are non-refundable